Business Communication

Date/Time: Date(s) - 25/11/2019 - 29/11/2019( 8:00 am - 2:00 pm )
Location: Malaysia, Kuala Lumpur
Category:


Business Communication

Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.

Overview

Business communication is vital to professional success.

This training, will help participant unlock the secrets to business success by understanding workplace culture. Participant will learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.

Furthermore, participant will learn techniques to effectively and succinctly articulate business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

There will be a strong focus on business writing, active listening, and communicating ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Participants will apply their knowledge by critiquing real-world business scenarios from the workplace.

Objectives

At the end of this training you will be able to learn how :

  • To critically evaluate your role in workplace interactions
  • to employ strategies for active listening
  • to ask questions that move conversations forward
  • to communicate ideas clearly and succinctly
  • to assess needs of clients and colleagues
  • to know the best practices for face-to-face and remote communication

Outlines

  • Best practices for written communication
  • Conducting effective meetings
  • Documentation and follow-up techniques
  • Best practices for face-to-face, digital, and mediated communication

Training Plan

  • 35% Lectures & Theories
  • 40% Workshops, Assessments, Group Work & Exercises
  • 20% Role Play & Case Studies
  • 05% Videos
  • Pre-Test and Post Test
  • Test Results Sheet
  • Trainee Performance Analysis Reports

Training Methodology

  • Case Studies
  • Group Discussions
  • Group & Individual exercise
  • Intensive Workshop by using templates, Diagrams & Charts
  • Planning Activities
  • Presentations
  • Self Assessments
  • Assignments
  • Combine case studies, and analysis of real world examples
  • Action plan

Price:

WPCS 1.1.4
1,000.00$

Bookings

$1,000.00

Email
Phone

Contact you to discuss about this training
Send you the invitation letter
Contact you to customize this training time
Contact you to customize a new training

Submit your booking here, we will contact you soon.