Human Resources Policies and Procedures

Date/Time: Date(s) - 03/05/2021 - 05/05/2021( 8:00 am - 5:00 pm )
Location: Malaysia, Kuala Lumpur

Human Resources Policies and Procedures


By the end of the program, participants will be able to

  • Assess and demonstrate the range of competencies required of a Human Resources professional
  • Apply planning techniques in the Human Resources function
  • Explain the purpose/usefulness of Human Resources policies and procedures
  • Develop Human Resources policies and procedures
  • Perform the basic task of writing Human Resources policies and procedures

Course Outline

Human Resources Management (HRM) Definitions and Objectives

  • Human Resources Management Defined
  • The Role of the HR Professional
  • Key HRM Activities

Meeting Employees’ Needs – One Reason for HRM

  • Ethical Principles Governing Employment
  • Designing the HR Organization Structure that Fits your Needs
  • Roles and Responsibilities in HR

Basic Writing Tips – As Applied to the Design of Policies and Procedures

  • Ten Golden Writing Rules
  • Writing for Electronic Usage
  • Translating your Policies

Human Resources Policies and Procedures: What Are They and Why We Have Them?

  • Human Resources Policies
  • Human Resources Procedures
  • A Brief Example of a Policy and a Procedure
  • A Partial List of Policies

Whose Job Is it Anyway – The Role of Managers

  • How We Can Improve the Implementation of HR Policies
  • Development of Human Resources Policies
  • Basic Guidelines for Developing Human Resources Policies
  • HR Policy Coverage
  • The Development Process
  • Policy Contents and Exclusions
  • Importance of Statutory Inclusions

Developing HR Policies – Practical Application

  • A Typical HR Procedures Manual
  • Development of Human Resources Procedures

Main Considerations in Developing HR Procedures – Including the Development Process

  • The Development Process

Developing HR Procedures – Practical Application

  • The Uses and Design of Forms
  • A Typical HR Procedures Manual
  • Human Resources Management Systems
  • Introduction and Briefing
  • More Efficient/Less People
  • The Various Applications
  • Oracle
  • SAP


  • 35% Lectures & Theories
  • 40% Workshops, Assessments, Group Work & Exercises
  • 20% Role Play & Case Studies
  • 05% Videos
  • Pre-Test and Post Test
  • Test Results Sheet
  • Trainee Performance Analysis Reports


  • Case Studies
  • Group Discussions
  • Group & Individual exercise
  • Intensive Workshop by using templates, Diagrams & Charts
  • Planning Activities
  • Presentations
  • Self Assessments
  • Assignments
  • Combine case studies, and analysis of real world examples
  • Action plan

Request Booking

Bookings are closed for this course.